THE OBJECTIVE IS CLIENT GRATITUDE
The purpose of all professional services marketing is client gratitude.
Of the two forms of compensation we receive - financial and gratitude, we disperse the first and we retain the second - indefinititly.
This is the case for client centric service based on a view that as a professional financial practitioner our obligation to a client is unequivocally that of a fiduciary. Dan ZwickerAugust 29, 2010
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