The head of IT at Accenture tells the following story (paraphrased).
One of his IT executives could not attend a scheduled conference. 'Attendance is mandatory'. The executive said he would 'delegate someone to take his place'.
'You can only delegate up...not down.'
He delegated his immediate superior.........the CIO.
It worked out well.....'better than it would have had he attended on his own.'
2 points:
- In an complex knowledge/information/IT environment down is inferior....the 'platform' is an inverted T with our equals, superiors and subordinates collaboratively adjacent. Up in competence is superior.
- He never missed another meeting
accenture
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